SHIPPING INFORMATION
WE OFFER FREE SHIPPING*
*Canada-wide free shipping on orders of a minimum $150 (excluding tax)
*Continental USA free shipping on orders of a minimum $250 (excluding tax)
We will generally employ Canada Post’s expedited parcel service for this option. We however cannot guarantee the dates as there is no guaranteed delivery date for this service. Usually, this takes around 2-4 business days on the West Coast as far as Saskatchewan, and 4-10 business days further east in Canada. Shipping times to the USA can vary, but usually this takes 7-14 business days depending on geographical location.
If the order is needed in a guaranteed and/or shorter time frame, please choose another service at checkout.
We cannot predict whether a product will be held at customs for inspection. This can potentially delay delivery and we have absolutely no control over this.
There are some items we may have to exclude (particularly extremely heavy/large items) due to substantial shipping costs. This will be noted on the particular items.
Turn Around Commitment
We do our absolute best to ship your order the same day if it is received before 1PM PST Monday through Friday. We will contact you by email if there are any delays (ie. inventory discrepancies, natural disasters, etc).